Outlook 2007/2010/2013 Manual Profile Setup

To manually configure your Outlook profile, you need to manually configure multiple profiles and/or add email accounts to an existing profile. Perform the following steps:

1. From your PC:

  • Windows XP: Start | Control Panel | Mail.
  • Windows 7 (in Category view): Start | Control Panel | User Accounts | Mail.

The Mail Setup wizard starts.

2. Click the [Show Profiles] button, Select the “Prompt for a profile to be used” radial button, then [Add] to create a new profile for your account.

NOTE: If this is the first profile created, then the second dialog (Mail | General) displays; the first dialog does not display.

The New Profile dialog displays.


3. Enter any name for the profile to help you identify the account (for example, “Outlook2010 or MegaPath Exchange”) and click [OK].
The Auto Account Setup dialog displays.


4. Click the checkbox at the bottom of the screen to Manually configure server settings or additional server types and click the [Next] button.
The Choose E-mail Service dialog displays.


5. Select the Microsoft Exchange radio button option and click the [Next] button.

The Microsoft Exchange Settings dialog displays, on which you can enter server settings to begin setup.


6. Make sure to keep the Use Cached Exchange Mode checkbox checked (that’s the default) and enter the information as requested.

  • Microsoft Exchange server: ausp01mcas53.collaborationhost.net
  • User Name: Enter your LOGIN name (for example, firstname.lastname@yourdomain.com)

NOTE: Do NOT click [Check Name] at this time.

7. Click [More Settings].
Outlook may display a few warning dialogs (example below).


8. Click [OK] on each warning dialog until the Microsoft Exchange dialog displays the below screenshot.

9. Click the Connection tab to access the additional connection settings.

10. Checkmark the “Connect to Microsoft Exchange using HTTP” checkbox.
This activates the [Exchange Proxy Settings] button.


11. Click the [Exchange Proxy Settings] button to access the Microsoft Exchange Proxy Server Settings dialog.


12. Enter all of the following settings:

  • Use this URL…proxy server for Exchange: email.hostaccount.com
  • Only connect…certificate: msstd:email.hostaccount.com
  • Check the checkbox for On fast networks…using TCP/IP.
  • Check the checkbox for On slow networks… using TCP/IP (default).
  • Select Basic Authentication from the Proxy authentication settings drop-down menu

13. Click the [OK] button.
The Microsoft Exchange dialog displays again, with the Connection tab on top.

14. Click [Apply], and then click [OK].
The Microsoft Exchange Settings dialog displays.



15. Click the [Check Name] button.


16. You will be prompted to login with the email address and the password associated with the account in question.



17. Enter your User name and Password and click [OK].
Outlook attempts to communicate with the Exchange server with the settings you have entered.
It may take a few seconds (up to two minutes on slow Internet connections) before the Outlook profile resolves your mailbox settings.  Notice: when its successful it will underline the server name and user name.


The setup is successful when the Microsoft Exchange Settings dialog is updated – the Microsoft Exchange server and the mailbox User Name inputs display as underlined (as in the graphic above).
NOTE: The Microsoft Exchange server name of the resolved location (which is underlined) may be different than what was entered in Step 6 above.

The Login Name displays what was entered for the Display Name for the Exchange mailbox.

18. Click the [Next>] button.

A Congratulations dialog displays, indicating that the setup was successful.


19. Click the [Finish] button.
The Mail dialog displays again.


20. From this dialog, you can either select Prompt for a profile to be used or change the drop-down for Always use this profile to select the name of the newly created profile in order to always log into that profile.

21. Click [OK]

You have now successfully connected the Outlook profile to your Exchange mailbox using the manual server configuration settings.

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