16 articles Control Panel Page 2 / 2

Assigning Mailbox Permissions in the control panel

**Assigning Mailbox Permissions in the control panel** The Mailbox Permissions function is an easy way for Administrators to grant rights to users to open and view emails associated with the mailbox to which they have been assigned. Once the mailbox permissions rights have been defined in this Control Panel, the appropriate mailbox rights settings must…

How to Create a Distribution List in Control Panel

**How to Create a Distribution List in Control Panel** As an Administrator, you can create an unlimited number of distribution lists for your organization.  Distribution lists are not “mailing lists” of people outside of your organization; they are meant to help you organize your addresses into groups and send messages to everyone who is a member…

DNS Settings for migrating to the Hosted Exchange Platform

**Changing DNS Records.** Prior to migration*, contact your DNS provider to have your DNS Records (MX, CNAME, and TXT) pointed to the hosted Exchange environment – the specific server records are listed below. MX Record: server4.inboundmx.com (preference 10) server5.inboundmx.com (preference 20) CNAME Record: Create a new CNAME record for Autodiscover, and point the record to:…

Enabling the Symantec SpamManager queue for end users

ISSUE: End Users cannot login to the Symantec Spammanager queue to view and release quarantined email. SYMPTOMS: N/A CAUSE: When the Symantec Spammanager is enabled you do not initially receive a password for each end user. RESOLUTION: Guide the end user to the following link – https://spammanager-3.messagelabs.com/login.xsp Select the “Forgot password link” or – https://spammanager-3.messagelabs.com/forgotpassword.xsp…

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