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**File Types blocked in the 2010 Hosted Exchange environment and Outlook**

**File Types blocked in the 2010 Hosted Exchange environment and Outlook** The file types that are blocked by TrendMicro / ScanMail, for the Hosted Exchange Environment are listed below.  These file types are restricted for security purposes and cannot be changed.  However, if you .ZIP and password protect the files, they will pass the scanning…

**Importing your contacts .PST file into Outlook 2007**

**Importing your contacts .PST file into Outlook 2007** 1. Launch Outlook 2007 application. 2. Click “File” in the main menu bar. Scroll down and click “Import and Export.” 3. Highlight “Import from another program or file” and click the “Next” button. 4. Highlight “Personal Folder File (.pst)” in the next window and click the “Next”…

Rebuilding the OAB – Offline Address Book

**How to Rebuilding the OAB – Offline Address Book** Log into the Admin Control Panel. “POA” –> Operations Director –>  Customer Manager –> Customer Search and Select customers company name. Select Resources tab –> Exchange organizations header. Select the Subscription name (S00xxxxxxx). Select “Mark OAB for Rebuilding” Button –> Done.  

Sonian Discovery Archiving Help and Support Links.

**Sonian Discovery Archiving Help and Support Links** Log into the Control Panel, and access the “Discovery Archive” Tab from the menu bar. Select the “Sonian Discovery Archive” TAB. Select the “General” link. The Link named “Portal Access” is the specific website you should browse to in order to access your archive.  Every customers link will…

Reset Mailbox Password by End User.

For the End user to reset their personal mailbox password, follow the steps below: Log into the Control Panel using End Users credentials – https://exchange.megapath.com Click the “Login” link. In the Users Control Panel, Click the “Change Password” button. Enter the new password in both text fields provided. NOTE: Do not click the “Generate new password”…

Hosted Exchange Migration / Setup guide

Account Activation and Data Migration guide Utilizing native capabilities of Microsoft® Outlook® and following a documented three phase process, customers can migrate their mailbox data to their new hosted Exchange account on their timetable and with no cost. The major activities customers will have to complete include: Coordinate DNS records change. Establish new mailbox accounts…